All work
Financial web serviceClient project · Anonymized edition

Exchange service

An exchange estimate, an online request and a step-by-step operation flow with separate staff roles.

The task

Connect a public estimate and request with staff operation handling. Clients need a clear status; the team needs roles, an activity history and controlled steps.

What we built

A multilingual service with exchange estimates, online and desk flows, a client account and staff workspaces. Permissions, statuses and an activity log organize request handling. The portfolio shows replacement data and cannot carry out real transactions.

Delivered capabilities

  • Estimate and direction selection
  • Online requests and operation statuses
  • A desk enquiry flow
  • Staff roles and workspaces
  • Activity history and notifications

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